Geschafft - Panel outage due to attack – Incident details

Experiencing major outage

Panel outage due to attack

Identified
Major outage
Started almost 4 years ago

Affected

Panel

Major outage from 8:50 AM to 2:33 PM, Operational from 2:33 PM to 12:00 AM

Updates
  • Identified
    Identified

    Our panel server and some related servers have been targeted by an attack from a former employee. This attack wiped our panel’s database, however your files are still safe. We will reach out to all users with next steps to recover your user data and link it to your servers and files once we have a new system in place.

    We apologize for the inconvenience, and we understand that this outage may have severely affected your operations. Please reach out to us at hello@geschafft.co or in our official Discord server (https://geschafft.co/support) if you have any questions or need help.

    Thank you for your understanding, and for your continuous support.